How to Fix iTunes Error 9, 4005, 4013, or 4014

When you try to update or restore your iPhone, iPad, or iPod touch, you might see one of these messages in iTunes.

Fix iTunes Error 4013 4014

 If your iOS device disconnects during the update or restore or if iTunes couldn’t tell the device to restore, you might see one of these messages:
  • The iPhone [device name] could not be restored. An unknown error occurred (9).
  • The iPhone [device name] could not be restored. An unknown error occurred (4005).
  • The iPhone [device name] could not be restored. An unknown error occurred (4013).
  • The iPhone [device name] could not be restored. An unknown error occurred (4014).

Try these steps to restore your iOS device:

  1. Install the latest version of iTunes.
  2. Restart your computer.
  3. Check for updates to your Mac or PC. If you restart your computer for an update, check for updates again after you restart.
  4. Try to restore your device using another USB cable.
  5. Try to restore your device on another computer.
  6. Force your device to restart. You should force restart your iPhone, iPad, or iPod touch as a last resort, and only if it’s not responding. To force restart your device, press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.force restart your iPhone

 


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